Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.6/3255
Título: Identification and prioritization of stakeholders to support strategic decision-making in sports organizations : a case study
Autor: Carreira, André da Luz
Orientador: Miragaia, Dina Alexandra Marques
Palavras-chave: Organização desportiva - Futebol
Organização desportiva - Stakeholders - Tomada de decisão
Organização desportiva - Gestão
Clube desportivo - Gestão estratégica
Data de Defesa: 2011
Resumo: Through the perception of internal and external decision-makers, this study aims to identify and prioritize the stakeholders involved in making decisions in a sports organization – football club in Portugal. A multiple linear regression analysis was used to assess the influence of the attributes of power, legitimacy and urgency on the salience of the various stakeholders. The results showed a convergence of external and internal decision-makers’ perceptions, concerning the three main stakeholder groups: Top management, sponsors and members association. Pearson correlations identified four types of stakeholder: Definitive, dangerous, demanding and non-stakeholders. A generalized differentiation was also found in stakeholder classification, regarding evaluation of attributes, between external and internal decision-makers. In addition, the study suggests the success of organizations’ management will depend on correct identification of stakeholders and consequent assessment of their relevance, in order to highlight who should get priority, and how, in strategic decision-making.
URI: http://hdl.handle.net/10400.6/3255
Designação: Mestrado em Ciências do Desporto
Aparece nas colecções:FCSH - DCD | Dissertações de Mestrado e Teses de Doutoramento

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