Utilize este identificador para referenciar este registo: http://hdl.handle.net/10400.6/4597
Título: Commercial Websites: A Focus on the Essential
Autor: Ferreira, Alexandre
Antunes, Francisco José Peixeiro
Palavras-chave: Accessory
Commercial
Essential
Functionality
Online
Perception
Transactional
Data: 2016
Editora: IGI Global
Citação: Ferreira, A., Antunes, F. (2016) “Commercial websites: a focus on the essential”, Encyclopedia of E-Commerce Development, Implementation, and Management, In Lee (Ed.), IGI Global, pp. 411-427.
Resumo: This study identified “essential” functionalities (grouped in four distinct sets) that should be implemented in commercial internet presences. This finding seems extremely relevant, as it can serve as a benchmark for companies that want to go into the online business or for those who already have a commercial internet presence. Although many online companies try to provide all available functionalities on their websites to attract customers, the obtained results provide evidence that such situation would mean to invest money in features that are not primarily valued by the users. The determination of valued functionalities within a buying process allows managers to be more cost-effective when managing financial resources to acquire or develop solutions for their commercial websites, helping companies to understand better how to build and keep online businesses. In this way, this research demonstrated that existing literature does offer the basis to actually support decision-making in practice settings.
Peer review: yes
URI: http://hdl.handle.net/10400.6/4597
DOI: 10.4018/978-1-4666-9787-4.ch030
ISBN: 9781466697874
1466697873
Versão do Editor: https://www.igi-global.com/chapter/commercial-websites/148975
Aparece nas colecções:FCSH - DGE | Documentos por Auto-Depósito

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