Exploring social network analysis techniques on decision support

Freire, Manuela; Antunes, Francisco; Costa, João Paulo

Publication

Exploring social network analysis techniques on decision support

2015Conference object

dc.contributor.author	Freire, Manuela
dc.contributor.author	Antunes, Francisco
dc.contributor.author	Costa, João Paulo
dc.date.accessioned	2018-01-09T17:31:53Z
dc.date.available	2018-01-09T17:31:53Z
dc.date.issued	2015
dc.description.abstract	Managers are increasingly concerned in making timely and correct decisions, using adaptable decision structures, processes and mechanisms. For this purpose, they resort to web discourse capture and analysis to obtain opinions that express different points of view, regarding organizational decision-making. Since communication and interaction among groups are very important in group decision, the exchanged and shared contents, as well as a social network analysis (SNA), can play an important role in this process. Understanding the interactions within a social network and how they can support decision-making is an important issue, representing the main motivation for this work. For the study presented in this paper, to understand how organizations can strategically use online communication as a decision support tool, we chose to use Facebook, where social actors gather around the same focus of interest or affinity (friends, co-workers, etc.) and, additionally, it is possible to create discussion groups for defining a problem, limit group members and context argument. In addition, we chose an ego-centric analysis focused on a single actor, instead of the network as a whole, to get a good picture of the “local” or his “neighbors” networks. The analyzed data were collected from Facebook and afterwards we applied SNA techniques in order to draw some conclusions.	pt_PT
dc.description.version	info:eu-repo/semantics/publishedVersion	pt_PT
dc.identifier.citation	Freire, M., Antunes, F., Costa, J.P. (2015) “Exploring social network analysis techniques on decision support”, Proceedings of the 2nd European Conference on Social Media ECSM 2015, School of Accounting and Administration at the Polytechnic Institute of Porto, Anabela Mesquita and Paula Peres (Eds.), School of Accounting and Administration at the Polytechnic Institute of Porto (ISCAP/IPP), Porto, Portugal, Published by Academic Conferences and Publishing	pt_PT
dc.identifier.isbn	978-1-910810-31-6
dc.identifier.issn	2055-7213
dc.identifier.uri	http://hdl.handle.net/10400.6/4601
dc.language.iso	eng	pt_PT
dc.peerreviewed	yes	pt_PT
dc.publisher	Academic Conferences and Publishing International	pt_PT
dc.relation.publisherversion	http://www.academic-bookshop.com/ourshop/prod_3918422-ECSM-2015-2nd-European-Conference-on-Social-Media-Porto-Portugal-ISBN-9781910810316-ISSN-20557213.html	pt_PT
dc.rights.uri	http://creativecommons.org/licenses/by-nc-nd/4.0/	pt_PT
dc.subject	Social networks	pt_PT
dc.subject	Web discourse	pt_PT
dc.subject	SNA	pt_PT
dc.subject	Decision support	pt_PT
dc.title	Exploring social network analysis techniques on decision support	pt_PT
dc.type	conference object
dspace.entity.type	Publication
oaire.citation.conferencePlace	Polytechnic Institute of Porto (ISCAP/IPP), Porto, Portugal, 9-10 July	pt_PT
oaire.citation.endPage	173	pt_PT
oaire.citation.startPage	165	pt_PT
oaire.citation.title	Proceedings of the 2nd European Conference on Social Media ECSM 2015, School of Accounting and Administration at the Polytechnic Institute of Porto	pt_PT
person.familyName	Sousa Freire
person.familyName	Antunes
person.familyName	Costa
person.givenName	Mª Manuela
person.givenName	Francisco
person.givenName	João
person.identifier	6ojfdQ4AAAAJ
person.identifier.ciencia-id	181D-0501-8B0F
person.identifier.ciencia-id	AE15-3381-6C2A
person.identifier.ciencia-id	0312-CF54-C583
person.identifier.orcid	0000-0002-5607-555X
person.identifier.orcid	0000-0002-3569-7480
person.identifier.orcid	0000-0001-5204-3916
person.identifier.rid	N-2504-2013
person.identifier.rid	M-5560-2013
person.identifier.scopus-author-id	56286030200
person.identifier.scopus-author-id	35992337000
person.identifier.scopus-author-id	7402460396
rcaap.rights	openAccess	pt_PT
rcaap.type	conferenceObject	pt_PT
relation.isAuthorOfPublication	d22cb685-c263-48ab-93a0-2d5dc0316356
relation.isAuthorOfPublication	18dc52a5-f1f9-4068-a31f-c824ba48eb33
relation.isAuthorOfPublication	3f57d3b8-7572-4c5c-96c6-cc2ead98e586
relation.isAuthorOfPublication.latestForDiscovery	d22cb685-c263-48ab-93a0-2d5dc0316356