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Exploring social network analysis techniques on decision support

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dc.contributor.authorFreire, Manuela
dc.contributor.authorAntunes, Francisco
dc.contributor.authorCosta, João Paulo
dc.date.accessioned2018-01-09T17:31:53Z
dc.date.available2018-01-09T17:31:53Z
dc.date.issued2015
dc.description.abstractManagers are increasingly concerned in making timely and correct decisions, using adaptable decision structures, processes and mechanisms. For this purpose, they resort to web discourse capture and analysis to obtain opinions that express different points of view, regarding organizational decision-making. Since communication and interaction among groups are very important in group decision, the exchanged and shared contents, as well as a social network analysis (SNA), can play an important role in this process. Understanding the interactions within a social network and how they can support decision-making is an important issue, representing the main motivation for this work. For the study presented in this paper, to understand how organizations can strategically use online communication as a decision support tool, we chose to use Facebook, where social actors gather around the same focus of interest or affinity (friends, co-workers, etc.) and, additionally, it is possible to create discussion groups for defining a problem, limit group members and context argument. In addition, we chose an ego-centric analysis focused on a single actor, instead of the network as a whole, to get a good picture of the “local” or his “neighbors” networks. The analyzed data were collected from Facebook and afterwards we applied SNA techniques in order to draw some conclusions.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFreire, M., Antunes, F., Costa, J.P. (2015) “Exploring social network analysis techniques on decision support”, Proceedings of the 2nd European Conference on Social Media ECSM 2015, School of Accounting and Administration at the Polytechnic Institute of Porto, Anabela Mesquita and Paula Peres (Eds.), School of Accounting and Administration at the Polytechnic Institute of Porto (ISCAP/IPP), Porto, Portugal, Published by Academic Conferences and Publishingpt_PT
dc.identifier.isbn978-1-910810-31-6
dc.identifier.issn2055-7213
dc.identifier.urihttp://hdl.handle.net/10400.6/4601
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherAcademic Conferences and Publishing Internationalpt_PT
dc.relation.publisherversionhttp://www.academic-bookshop.com/ourshop/prod_3918422-ECSM-2015-2nd-European-Conference-on-Social-Media-Porto-Portugal-ISBN-9781910810316-ISSN-20557213.htmlpt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectSocial networkspt_PT
dc.subjectWeb discoursept_PT
dc.subjectSNApt_PT
dc.subjectDecision supportpt_PT
dc.titleExploring social network analysis techniques on decision supportpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlacePolytechnic Institute of Porto (ISCAP/IPP), Porto, Portugal, 9-10 Julypt_PT
oaire.citation.endPage173pt_PT
oaire.citation.startPage165pt_PT
oaire.citation.titleProceedings of the 2nd European Conference on Social Media ECSM 2015, School of Accounting and Administration at the Polytechnic Institute of Portopt_PT
person.familyNameSousa Freire
person.familyNameAntunes
person.familyNameCosta
person.givenNameMª Manuela
person.givenNameFrancisco
person.givenNameJoão
person.identifier6ojfdQ4AAAAJ
person.identifier.ciencia-id181D-0501-8B0F
person.identifier.ciencia-idAE15-3381-6C2A
person.identifier.ciencia-id0312-CF54-C583
person.identifier.orcid0000-0002-5607-555X
person.identifier.orcid0000-0002-3569-7480
person.identifier.orcid0000-0001-5204-3916
person.identifier.ridN-2504-2013
person.identifier.ridM-5560-2013
person.identifier.scopus-author-id56286030200
person.identifier.scopus-author-id35992337000
person.identifier.scopus-author-id7402460396
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationd22cb685-c263-48ab-93a0-2d5dc0316356
relation.isAuthorOfPublication18dc52a5-f1f9-4068-a31f-c824ba48eb33
relation.isAuthorOfPublication3f57d3b8-7572-4c5c-96c6-cc2ead98e586
relation.isAuthorOfPublication.latestForDiscoveryd22cb685-c263-48ab-93a0-2d5dc0316356

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