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Authors
Abstract(s)
Tendo em conta o atual mercado de trabalho, dos profissionais de saúde, onde a
qualidade faz a diferença, este exige que os enfermeiros com funções de gestão possuam
as competências para o melhor exercício da sua atividade profissional.
O presente estudo tem como objetivo principal identificar as competências valorizadas
nos enfermeiros com funções de gestão, o qual foi realizado no Centro Hospitalar
Universitário Cova da Beira (CHUCB), que é uma Entidade Pública Empresarial (E. P.E),
situada na Covilhã-Portugal. Para atingir o objetivo desta investigação, foi realizado um
estudo exploratório com caráter descritivo no qual é feita abordagem qualitativa, com
uma amostra não probabilística em bola de neve, realizada aos doze profissionais de
saúde do CHUCB, de modo que as entrevistas foram feitas no mesmo hospital, de forma
presencial e individual, com um guião semiestruturado com questões abertas. Também,
os dados recolhidos foram analisados através de técnica de análise de conteúdo.
De acordo com as quatro categorias de análises utilizadas nesta pesquisa, sobretudo as
competências mais valorizadas nos enfermeiros em funções de gestão, percepção das
lacunas entre as competências valorizadas e as detidas, assim como processo de
desenvolvimento de competências dos enfermeiros com funções de gestão, os resultados
evidenciaram que, a capacidade de gestão de conflitos é uma das competências mais
valorizada nos enfermeiros com funções de gestão. Também, constatou-se que as lacunas
das competências identificadas nos enfermeiros com funções de gestão, podem ser
colmatadas através de formação acrescida na área de gestão. Deste modo, a forma de
desenvolvimento de competências mais valorizada pelos entrevistados é através da
formação profissional contínua.
Assim, concluiu-se que, um enfermeiro enquanto gestor, precisa saber gerir conflitos,
assim como, encontrar soluções para diferentes situações que geram conflitos. Também,
espera-se que os enfermeiros gestores possuam a formação específica em gestão, para
poderem desempenhar de melhor forma, as suas funções de gestão.
Taking into account the current job market, where quality makes a difference, this requires that nurses with management functions have the skills to better exercise their professional activity. The main objective of this study is to identify the skills valued in nurses with management functions, which was carried out at the Cova da Beira University Hospital Center (CHUCB), which is a Public Business Entity (E.P.E), located in Covilhã-Portugal. To achieve the objective of this investigation, an exploratory study with a descriptive character was carried out, in which a qualitative approach is used, with a nonprobabilistic snowball sample, carried out with the twelve CHUCB health professionals, so that the interviews were carried out in the same hospital, in person and individually, with a semi-structured script with open questions. Also, the collected data were analyzed using the content analysis technique. According to the four categories of analysis used in this research, especially the most valued competencies in nurses in management roles, perception of the gaps between valued and held competencies, as well as the process of developing the competencies of nurses with management roles, the results showed that the ability to manage conflicts is one of the most valued skills in nurses with management functions. Also, it was found that the competence gaps identified in nurses with management functions can be filled through increased training in the management area. Thus, the form of competence development most valued by the interviewees is through continuous professional training. Thus, it was concluded that, as a manager, a nurse needs to know how to manage conflicts, as well as find solutions for different situations that generate conflicts. Also, it is expected that nurse managers have specific training in management, so that they can perform their management functions in the best way possible.
Taking into account the current job market, where quality makes a difference, this requires that nurses with management functions have the skills to better exercise their professional activity. The main objective of this study is to identify the skills valued in nurses with management functions, which was carried out at the Cova da Beira University Hospital Center (CHUCB), which is a Public Business Entity (E.P.E), located in Covilhã-Portugal. To achieve the objective of this investigation, an exploratory study with a descriptive character was carried out, in which a qualitative approach is used, with a nonprobabilistic snowball sample, carried out with the twelve CHUCB health professionals, so that the interviews were carried out in the same hospital, in person and individually, with a semi-structured script with open questions. Also, the collected data were analyzed using the content analysis technique. According to the four categories of analysis used in this research, especially the most valued competencies in nurses in management roles, perception of the gaps between valued and held competencies, as well as the process of developing the competencies of nurses with management roles, the results showed that the ability to manage conflicts is one of the most valued skills in nurses with management functions. Also, it was found that the competence gaps identified in nurses with management functions can be filled through increased training in the management area. Thus, the form of competence development most valued by the interviewees is through continuous professional training. Thus, it was concluded that, as a manager, a nurse needs to know how to manage conflicts, as well as find solutions for different situations that generate conflicts. Also, it is expected that nurse managers have specific training in management, so that they can perform their management functions in the best way possible.
Description
Keywords
Competências Competências do Enfermeiro com Funções de Gestão Gestão das Instituições de Saúde Profissionais de Saúde