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Optimized communication plan and its impact on the contingency plan previously put in place for timely crisis response in the air sector

dc.contributor.authorPiedade, Lúcia
dc.contributor.authorSilva, J.
dc.date.accessioned2020-03-02T09:54:13Z
dc.date.available2020-03-02T09:54:13Z
dc.date.issued2019-10-11
dc.description.abstractAnalyze the crises spread in the Organization, taking into account their effects, response time (partial and total) and entities involved. In theory, the goal is to understand how the crisis response should be and how the system responds to the same type of crisis. There is a gap in the communication plan for crisis response in place. The deepening and exploration of typologies of organizational crises in the air sector, will to optimize the response times that can satisfy or mitigate the worsening of the situations, setting off a new challenge. It is through the methodology of gathering information, readings and research of the subject literature that this will be analyzed based in success cases, typologies of crisis and also models of response time exist. The study will shine a light on the different crisis typologies as well as their propagation at the Lisbon airport. Leading to the creation of a model or models for a quick and effective response to it. Thus minimizing the response time and eventual recourse due to the analysis of success stories in similar infrastructures. The objective of this study is to study is the production of a model or several. Therefor optimizing the response time in crisis situations as a result of studies and research on typologies of crisis and their effects in time and in the entities involved.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationPiedade, L.; Silva, J. (2019) OPTIMIZED COMMUNICATION PLAN AND ITS IMPACT ON THE CONTINGENCY PLAN PREVIOUSLY PUT IN PLACE FOR TIMELY CRISIS RESPONSE IN THE AIR SECTOR, VII RIDITA - International Congress of the Iberoamerican Air Transportation Research Society, V.1, 465-473, October 9-11, University of Beira Interior, Covilhã, Portugal, ISBN: 978-989-654-594-9.pt_PT
dc.identifier.isbn978-989-654-594-9
dc.identifier.isbn978-989-654-593-2
dc.identifier.isbn978-989-654-595-6
dc.identifier.isbn978-989-654-596-3
dc.identifier.otherDepósito Legal: 461792/19
dc.identifier.urihttp://hdl.handle.net/10400.6/9643
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherUniversidade da Beira Interiorpt_PT
dc.relation.publisherversionhttp://www.ridita2019.ubi.pt/wp-content/uploads/2019/10/RIDITA-A4.pdfpt_PT
dc.subjectCrisis communicationpt_PT
dc.subjectTypologies of crisispt_PT
dc.subjectAviationpt_PT
dc.subjectResponse timespt_PT
dc.titleOptimized communication plan and its impact on the contingency plan previously put in place for timely crisis response in the air sectorpt_PT
dc.typeconference object
dspace.entity.typePublication
oaire.citation.conferencePlaceCovilhã, Portugalpt_PT
oaire.citation.endPage473pt_PT
oaire.citation.issueVII RIDITApt_PT
oaire.citation.startPage465pt_PT
oaire.citation.titleVII RIDITA - Air Transportation Sustainability: Technological, Operational, Economic, Social And Environmental Strategiespt_PT
oaire.citation.volume1pt_PT
person.familyNameViveiros Carvalho Silva Amaral da Piedade
person.familyNameSilva
person.givenNameLúcia de Fátima
person.givenNameJorge
person.identifier.ciencia-id2B12-C0CA-E5BD
person.identifier.orcid0000-0003-1258-2530
person.identifier.orcid0000-0003-2863-8068
person.identifier.scopus-author-id55447884900
rcaap.rightsopenAccesspt_PT
rcaap.typeconferenceObjectpt_PT
relation.isAuthorOfPublicationa0d31ae1-f1c1-4d87-869c-4c31c453a21f
relation.isAuthorOfPublication930dd8b5-25f4-4176-b61e-545154f3dbb6
relation.isAuthorOfPublication.latestForDiscovery930dd8b5-25f4-4176-b61e-545154f3dbb6

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