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Statistics for Validation of the ISS-QUAL and the role of gender, age and education on it service quality in the public sector

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Validation of the ISS-QUAL and the role of gender, age and education on it service quality in the public sector 54

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Marchiori, Mainardes, Rodrigues - 2018 - Validation of the ISS-QUAL and the role of gender, age and education on it service quality in t.pdf(legacy) 1

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