FE - DCA | Documentos por Auto-Depósito
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Browsing FE - DCA | Documentos por Auto-Depósito by Author "Baltazar, Maria"
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- Global decision support for airport performance and efficiency assessmentPublication . Baltazar, Maria; Rosa, Tiago; Silva, JorgeAirport benchmarking depends on airport performance and efficiency indicators, and it is an important issue for business, operational management, regulatory agencies, airlines and passengers. Using the MACBETH (Measuring Attractiveness by a Categorical Based Evaluation Technique) approach, a hierarchical additive value model is constructed with criteria weights and value scales derived from expert's judgments (obtained by an online survey) and by comparison of different reference levels and profiles of performance. This model measures airport performance and efficiency and also peer benchmarks it within a set of direct competitors or self-benchmarks itself during a specified period. GDS (Global Decision Support) model outputs, integrated into a management system, allows the identification of deficiencies requiring urgent intervention and corrective measures for its continuous improvement.
- Low-Cost Carriers Socio-Economic Impact in Tourism Development: The Case of Faro’s Airport HinterlandPublication . Rosado, Tiago; Baltazar, Maria; Silva, JorgeDue to airline market deregulation in Europe LCC’s (Low-Cost Carriers) depicts a fast growth in the last decade and it’s expected that this growth continues in the next years. Also, thisEuropean airline market change has affected the way many airports operate and it’s likely that thischange impacts not only airports performance and efficiency, but also its hinterland. Tourism development is one of the main beneficiaries of this new paradigm. Airport hinterland definition is very broad.Traditionally hinterland is measured by several kilometres’ radiuscentred on the airport or a certain travel time from one pointto the airport. However, this definition may be considered too simplistic because there are other indicators that can determine such influence area.Therefore, current literature prefers to do it in combination with certain pre-defined criteria: airport impact or effectiveness assessment, or a tourism destination perspective. This paper presents a study on airport hinterland socio-economic activity, with emphasis on tourism development due to LCC operations. Thestudy analyses socio-economic indicators from 2006 to 2012, a period whichrepresents the full operation entry and evolution of LCC’s in the Portuguese south airport of Faro. Results are aligned with the expectations created by literature review as well by the empirical preliminary analysis from the case study, showing a possible correlation between LCC movements and some hinterland indicators with direct impact on the tourism sector.