Browsing by Author "Nikuma, Daniela Barbosa"
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- Information Systems for supporting decision-making process in SME’sPublication . Nikuma, Daniela Barbosa; Azevedo, Susana Maria Palavra GarridoThe present work offers a Systematic Literature Review (SLR) to analyze how information systems could improve decision making in SMEs with a focus on objectives and methods used, types of information systems, benefits and the main impacts associated with the use of IS to support decisions in SMEs. A conceptual framework containing this issues is developed. The literature review is based on articles from journals and conference articles from 2008 to 2018, using B-on, Science Direct and Web of Science databases. Thus, this systematic literature review represents an important contribution to the organizations and researchers, making it possible to clarify approaches and components of IS use to improve decision making in SMEs.