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Criação de um Sistema de Gestão Visual de Fábrica: Caso de Estudo no Setor da Indústria Metalomecânica
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| Documento em Acesso Embargado até dia 04-06-2028. Tente solicitar cópia ao autor carregando no ficheiro | 8.81 MB | Adobe PDF |
Abstract(s)
O atual panorama de constante mudança, tanto a nível social como industrial, torna a
comunicação um fator decisivo para uma gestão de produção eficiente. Para reforçar essa
eficácia, é fundamental que as organizações integrem um Sistema de Gestão Visual (SGV)
em todas as etapas do processo produtivo, facilitando o controlo e monitorização do
desempenho. Para além de promover maior transparência interna, o SGV exige a
participação ativa e colaborativa de todos os colaboradores, incentivando o seu sentido
de responsabilidade e compromisso para com os objetivos da empresa.
Para assegurar o bom funcionamento de uma organização, é fundamental que as três
dimensões do QCD (Qualidade, Custo e Entrega) — se encontrem devidamente
alinhadas. Com este propósito, e com o objetivo de facilitar a comunicação interna,
aumentar a eficiência dos processos e otimizar os resultados, foi desenvolvido e
implementado um Sistema de Gestão Visual de raiz.
Este trabalho iniciou-se com a realização de uma revisão bibliográfica sobre a temática
em estudo, de modo a auxiliar a preparação e realização da parte prática em contexto de
estágio. Na parte prática do trabalho, para além da pesquisa de outros SGV
implementados, considera-se que a comunicação com os colaboradores da organização
foi essencial, assim como a observação das diversas reuniões.
Após a implementação do sistema desenvolvido de raiz, que incluiu a criação de layouts
específicos, a elaboração de novos documentos e a reestruturação dos elementos
existentes, foi possível observar uma melhoria significativa na fluidez da comunicação
entre o departamento de Produção e os departamentos de suporte. Esta maior eficácia
na transmissão da informação resultou numa melhor organização dos processos
produtivos, permitindo um acompanhamento mais rigoroso das operações e uma
resposta mais ágil a possíveis desvios. Adicionalmente, a clareza dos elementos visuais e
a troca de ideias constante contribuíram para uma comunicação mais eficiente com os
clientes, ao assegurar que a informação transmitida fosse mais precisa, consistente e
atempada.
Tendo sido cumprido o principal objetivo do estágio, considera-se que a empresa
melhorou a sua organização interna e, consequentemente, o seu processo produtivo. No
que diz respeito, a estudos e implementações futuras, recomenda-se a introdução de reuniões intradepartamentais em todos os departamentos diretamente ligados à
Produção.
The current panorama of constant change, both socially and industrially, makes communication a decisive factor in efficient production management. To reinforce this effectiveness, it is essential that organisations integrate a Visual Management System (VMS) into all stages of the production process, facilitating performance control and monitoring. As well as promoting greater internal transparency, the VMS requires the active and collaborative participation of all employees, encouraging their sense of responsibility and commitment to the company's objectives. To ensure the smooth running of an organisation, it is essential that the three dimensions of the QCD (Quality, Cost and Delivery) - are properly aligned. To this end, and with the aim of facilitating internal communication, increasing process efficiency and optimising results, a Visual Management System was developed and implemented from scratch. This work began with a literature review on the subject under study, in order to help prepare and carry out the practical part of the internship. In the practical part of the work, in addition to researching other implemented VMSs, communication with the organisation's employees was essential, as was observing the various meetings. After implementing the system developed from scratch, which included creating specific layouts, drawing up new documents and restructuring existing elements, it was possible to see a significant improvement in the fluidity of communication between the Production department and the support departments. This greater efficiency in the transmission of information has resulted in better organisation of production processes, allowing for more rigorous monitoring of operations and a more agile response to possible deviations. In addition, the clarity of the visual elements and the constant exchange of ideas contributed to more efficient communication with customers by ensuring that the information transmitted was more accurate, consistent and timely. Having fulfilled the main objective of the internship, the company is considered to have improved its internal organisation and, consequently, its production process. As far as future studies and implementations are concerned, the introduction of intradepartmental meetings in all departments directly linked to Production is recommended.
The current panorama of constant change, both socially and industrially, makes communication a decisive factor in efficient production management. To reinforce this effectiveness, it is essential that organisations integrate a Visual Management System (VMS) into all stages of the production process, facilitating performance control and monitoring. As well as promoting greater internal transparency, the VMS requires the active and collaborative participation of all employees, encouraging their sense of responsibility and commitment to the company's objectives. To ensure the smooth running of an organisation, it is essential that the three dimensions of the QCD (Quality, Cost and Delivery) - are properly aligned. To this end, and with the aim of facilitating internal communication, increasing process efficiency and optimising results, a Visual Management System was developed and implemented from scratch. This work began with a literature review on the subject under study, in order to help prepare and carry out the practical part of the internship. In the practical part of the work, in addition to researching other implemented VMSs, communication with the organisation's employees was essential, as was observing the various meetings. After implementing the system developed from scratch, which included creating specific layouts, drawing up new documents and restructuring existing elements, it was possible to see a significant improvement in the fluidity of communication between the Production department and the support departments. This greater efficiency in the transmission of information has resulted in better organisation of production processes, allowing for more rigorous monitoring of operations and a more agile response to possible deviations. In addition, the clarity of the visual elements and the constant exchange of ideas contributed to more efficient communication with customers by ensuring that the information transmitted was more accurate, consistent and timely. Having fulfilled the main objective of the internship, the company is considered to have improved its internal organisation and, consequently, its production process. As far as future studies and implementations are concerned, the introduction of intradepartmental meetings in all departments directly linked to Production is recommended.
Description
Keywords
Sistema de Gestão Visual Indústria Metalomecânica Liderança Informação Indicadores Chave do Processo. Visual Management System Metalworking Industry Leadership Information Key Process Indicators