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Abstract(s)
Num meio industrial cada vez mais competitivo e de rápido movimento, a indústria têxtil e de confeção em Portugal atravessa uma fase de renovação, e gradualmente começa-se a notar um crescimento no setor.
As empresas devem recorrer aos melhores profissionais que conseguirem, assim como valorizar a sua mão-de-obra e dar valor acrescentado ao seu capital humano. Os fluxos de trabalho são cada vez mais intensos e os clientes exigentes, o que torna as boas relações comerciais cada vez mais importante, assim como, para além da prospeção de novos clientes, a fidelização e contentamento dos já existentes.
Desde um contacto inicial, passando pelos vários estágios de desenvolvimento do produto, até culminar na confeção de produção em escala, Irei fazer uma análise ao fluxo de trabalho e interações cliente-fornecedor, tanto do ponto de vista fornecedor confecionador, para com os clientes Twintex, assim como pelo ponto de vista Cliente, para com os fornecedores de materiais para a confeção de produtos, tecidos, aviamentos, entre outros.
In an Industrial context that tends to be more competitive and move forward every year faster, the textil and garment manufactury industry in Portugal crosses a new path of renovation, and slowly starts to show a new economic in growing on the industry. The companies must to resort to the best professionals that they can find, while also adding value to is workmanship, giving more value to is human capital. The flows of work are getting more and more intense by the season, and the clients are getting even more exquisite and demanding, wich make good comercial relationships crucial for sustaining; besides prospecting new clients, build costumer loyalty for the supplier, is the most important. Since an early contact, going trough all the stages of product development, until it culminates into mass production, I propose myself to analyse the work flow and interactions between client and supplier, from the angle of supplier with our company Clients, and from the angle of buyer and costumer, with our suppliers of fabrics, materials and haberdashery.
In an Industrial context that tends to be more competitive and move forward every year faster, the textil and garment manufactury industry in Portugal crosses a new path of renovation, and slowly starts to show a new economic in growing on the industry. The companies must to resort to the best professionals that they can find, while also adding value to is workmanship, giving more value to is human capital. The flows of work are getting more and more intense by the season, and the clients are getting even more exquisite and demanding, wich make good comercial relationships crucial for sustaining; besides prospecting new clients, build costumer loyalty for the supplier, is the most important. Since an early contact, going trough all the stages of product development, until it culminates into mass production, I propose myself to analyse the work flow and interactions between client and supplier, from the angle of supplier with our company Clients, and from the angle of buyer and costumer, with our suppliers of fabrics, materials and haberdashery.
Description
Keywords
Cadeia Produtiva Têxtil Confecionador Desenvolvimento de Produto Fluxo de Trabalho Gestão Empresarial Gestor de Clientes