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Publication
Barreiras à partilha de conhecimento tácito em pequenas e médias empresas
| Name: | Description: | Size: | Format: | |
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| 1.35 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
O presente trabalho tem como objetivo estudar as barreiras pessoais que
interferem na transmissão do conhecimento tácito em organizações portuguesas. Para
tal, foi aplicado um inquérito de caráter individual e confidencial a 101 indivíduos que
desempenham diferentes funções em 10 organizações portuguesas distintas. À base de
dados obtida foram aplicados três tipos de análises: estatística descritiva, fatorial e de
cluster. Na primeira análise procurou-se analisar a estatística descritiva da amostra em
causa, procurando perceber qual a média de idades dos participantes ou o seu grau
académico. O segundo passo consistiu em aplicar uma análise fatorial aos dados obtidos,
a qual permite agrupar os diversos dados, obtendo-se assim novas variáveis, os fatores.
Por fim, optou-se pela análise de cluster, uma vez que este tipo de análise permite
identificar semelhanças na base de dados em questão.
Com este estudo foi possível concluir que as barreiras pessoais se configuram
como obstáculos aquando da transmissão de conhecimento tácito. De entre as diferentes
barreiras pessoais analisadas, salientam-se a nível negativo na transmissão de
conhecimento tácito os incentivos, a raça, as perceções, a antiguidade e o temperamento.
O estudo em causa torna-se relevante para as PME portuguesas na medida em
que lhes permite ter a noção de quais as barreiras pessoais que poderão estar a causar
entrave na transmissão do conhecimento tácito. Os resultados obtidos deverão ser
analisados pelas PME portuguesas, com o intuito de serem mitigadas estas barreiras. As
organizações, ao terem uma perceção mais clara sobre quais os pontos que possam
colocar em causa a transmissão do conhecimento, deverão tentar mitigá-los, com a
adoção de estratégias que combatam as cinco barreiras identificadas como as mais
prejudiciais.
Para além do exposto acima, este trabalho deverá ser interpretado como
relevante, uma vez que, ao identificar os problemas, permite que as organizações tenham
oportunidade de melhorar e de, assim, gerar mais valor, sendo este o seu maior
propósito.
The present work aims to study the personal barriers that interfere with the transmission of tacit knowledge in Portuguese organizations. To this end, an individual and confidential survey was applied to 101 individuals who perform different functions in 10 different Portuguese organizations. Three types of analyzes were applied to the obtained database: descriptive, factorial and cluster statistics. In the first analysis, we sought to analyze the descriptive statistics of the sample in question, trying to understand the average age of the participants or their academic degree. The second step consisted of applying a factor analysis to the data obtained, which allows the different data to be grouped, thus obtaining new variables, the factors. Finally, we opted for cluster analysis since this type of analysis allows us to identify similarities in the database in question. With this study it was possible to conclude that personal barriers are obstacles when transmitting tacit knowledge. Among the different personal barriers analyzed, the negative aspects in the transmission of tacit knowledge are incentives, race, perceptions, seniority, and temperament. The study in question becomes relevant for Portuguese SMEs as it gives them an idea of which personal barriers may be hindering the transmission of tacit knowledge. The results obtained should be analyzed by Portuguese SMEs, with the aim of mitigating these barriers. When organizations have a clearer perception of which points may jeopardize the transmission of knowledge, they should try to mitigate them by adopting strategies that combat the five barriers identified as the most harmful. In addition to the above, this work should be interpreted as relevant, since by identifying problems, it allows organizations the opportunity to improve and, thus, generate more value, which is its greatest purpose.
The present work aims to study the personal barriers that interfere with the transmission of tacit knowledge in Portuguese organizations. To this end, an individual and confidential survey was applied to 101 individuals who perform different functions in 10 different Portuguese organizations. Three types of analyzes were applied to the obtained database: descriptive, factorial and cluster statistics. In the first analysis, we sought to analyze the descriptive statistics of the sample in question, trying to understand the average age of the participants or their academic degree. The second step consisted of applying a factor analysis to the data obtained, which allows the different data to be grouped, thus obtaining new variables, the factors. Finally, we opted for cluster analysis since this type of analysis allows us to identify similarities in the database in question. With this study it was possible to conclude that personal barriers are obstacles when transmitting tacit knowledge. Among the different personal barriers analyzed, the negative aspects in the transmission of tacit knowledge are incentives, race, perceptions, seniority, and temperament. The study in question becomes relevant for Portuguese SMEs as it gives them an idea of which personal barriers may be hindering the transmission of tacit knowledge. The results obtained should be analyzed by Portuguese SMEs, with the aim of mitigating these barriers. When organizations have a clearer perception of which points may jeopardize the transmission of knowledge, they should try to mitigate them by adopting strategies that combat the five barriers identified as the most harmful. In addition to the above, this work should be interpreted as relevant, since by identifying problems, it allows organizations the opportunity to improve and, thus, generate more value, which is its greatest purpose.
Description
Keywords
Barreiras Conhecimento Tácito Gestão do Conhecimento Partilha de Conhecimento