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Orientador(es)
Resumo(s)
Health is a demanding scenario of changes and successive adaptations
that, very easily, allows the emergence of differences between the involved
and conflicts between professionals. Ineffectively managed conflicts
in health organizations reduce quality, compromise safety, and
increase the costs of health care delivery, secondarily to the goals of
being effective and efficient.
Descrição
Palavras-chave
Conflict management Patient Safety Safety Climate