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Abstract(s)
A filosofia Lean Thinking e as ferramentas associadas têm se tornado prevalentes na
busca por soluções que visem minimizar desperdícios, assegurar a qualidade e promover
o constante aprimoramento dos processos logísticos. A presente dissertação tem como
objetivo analisar a implementação de ferramentas Lean no setor logístico. Em particular,
procurou-se examinar as principais motivações e desafios enfrentados na
implementação das ferramentas Lean nas atividades logísticas, identificar os
desperdícios combatidos pelas ferramentas aplicadas, verificar e avaliar os ganhos
obtidos com a implementação desta filosofia e avaliar a situação atual para possíveis
melhorias. Através de um estudo de caso no departamento logístico de uma empresa do
setor automóvel que opera em Portugal, utilizando várias técnicas de recolha de dados,
foi analisada a implementação da filosofia Lean. A motivação interna foi identificada
como o principal impulsionador para a sua aplicação neste departamento. A resistência
ao Lean foi observada entre colaboradores e na alta administração. A implementação de
ferramentas como o Kanban, JIT e Gestão Visual neste setor, resultou em benefícios
notáveis, como redução de tempos de espera, melhor gestão de stock e aumento da
produtividade. A introdução de quadros visuais facilitou as atividades diárias dos
funcionários, e de igual modo aprimorou-se o abastecimento de materiais nas linhas de
produção. Essas práticas contribuíram significativamente para a melhoria geral dos
processos logísticos da empresa.
The Lean Thinking philosophy and the associated tools have become prevalent in the search for solutions aimed at minimizing waste, ensuring quality and promoting the constant improvement of logistics processes. The aim of this dissertation was to analyze the implementation of Lean tools in the logistics sector. In particular, it sought to examine the main motivations and challenges faced in implementing the Lean Tools in logistics activities, identify the waste combated by the tools applied, verify and evaluate the gains obtained from the implementation of this philosophy and assess the current situation for possible improvements. Through a case study in the logistics department of an automotive company operating in Portugal, using various data collection techniques, the implementation of the Lean philosophy was analysed. Internal motivation has been identified as the main driver for its application in this department. Resistance to Lean was observed among employees and in top management. Implementation of tools such as Kanban, JIT, Visual Management in this sector has resulted in remarkable benefits, such as reduced waiting times, better stock management and increased productivity. The introduction of visual frames facilitated the daily activities of employees, and in the same way improved the supply of materials in the production lines. These practices have contributed significantly to the overall improvement of the company's logistics processes.
The Lean Thinking philosophy and the associated tools have become prevalent in the search for solutions aimed at minimizing waste, ensuring quality and promoting the constant improvement of logistics processes. The aim of this dissertation was to analyze the implementation of Lean tools in the logistics sector. In particular, it sought to examine the main motivations and challenges faced in implementing the Lean Tools in logistics activities, identify the waste combated by the tools applied, verify and evaluate the gains obtained from the implementation of this philosophy and assess the current situation for possible improvements. Through a case study in the logistics department of an automotive company operating in Portugal, using various data collection techniques, the implementation of the Lean philosophy was analysed. Internal motivation has been identified as the main driver for its application in this department. Resistance to Lean was observed among employees and in top management. Implementation of tools such as Kanban, JIT, Visual Management in this sector has resulted in remarkable benefits, such as reduced waiting times, better stock management and increased productivity. The introduction of visual frames facilitated the daily activities of employees, and in the same way improved the supply of materials in the production lines. These practices have contributed significantly to the overall improvement of the company's logistics processes.
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Keywords
Ferramentas Lean Filosofia Lean Logística Logística Lean Setor Automóvel