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Advisor(s)
Abstract(s)
Air transport has many restrictions for persons with reduced mobility (PRM). This study aims
to better understand the needs of PRMs and the main constraints they face within airports
and aircraft. The passengers’ air rights and how they are being met for PRMs were analysed.
An online survey was used to gather information about accessibility constraints and PRMs’
perception of air travel. The specific regulations for these passengers are not being properly
complied with. There is still room for both airports and airlines to improve PRM experience
during air travel.
Description
Keywords
Accessibility Persons with reduced mobility Passenger rights Airport barriers Aircraft barriers PRM perception
Pedagogical Context
Citation
Sara Zorro, Rosário Macário and Jorge Silva (2018) AIR TRANSPORTATION: PERCEPTION AND IMPACT OF PASSENGERS WITH REDUCED MOBILITY, in Journal of Air Transport Studies, Volume 9, Number 1, Winter 2018, pp 1-15, ISSN: 1791-6771.
Publisher
Journal of Air Transport Studies (JATS) © Hellenic Aviation Society 12, Agiou Charalambous Street, Athens 114 74, Greece