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The role of market orientation in the performance of NPOs

dc.contributor.authorAdro, Francisco José Nave do
dc.contributor.authorFernandes, Cristina
dc.contributor.authorVeiga, Pedro
dc.date.accessioned2024-01-16T16:31:11Z
dc.date.available2024-01-16T16:31:11Z
dc.date.issued2023-09-04
dc.description.abstractWith the downturn in the global socioeconomic panorama, the market orientation (MO) and the performance of non-profit organisations (NPOs) have come in for growing levels of attention. However, authors remain unanimous in emphasising the scope there remains for further research designed to better understand the role of MO on the performances achieved by NPOs. The objective of this research is thus to analyse the influence of MO on the performance standards of NPOs. To this end, we deployed a quantitative methodology based on the application of a survey of NPOs that received a total of 135 valid responses. The results demonstrate a statistically significant positive effect on the dimensions of orientation towards users, towards the competition, the incentive system even while the effect of interfunctional coordination lacks in significance. Despite the data collection having taken place at a particular moment in time, in the midst of the COVID-19 pandemic, which significantly hindered this process and correspondingly preventing this study from attaining still greater representativeness, our results serve to strengthen the theory and practice on market orientation in NPOs. The research results also generate important implications across two levels: at the NPO level and for their decision-makers; it also deepens knowledge on this theme and helps to complete a gap found in the existing literature. In terms of practice, this contributes to NPO managers and policy makers to grasp how MO is not a phenomenon exclusive to the private sector but also extends across the non-profit sector.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationFrancisco do Adro, Cristina I. Fernandes & Pedro M. Veiga (04 Sep 2023): The role of market orientation in the performance of NPOs, Innovation: The European Journal of Social Science Research, DOI: 10.1080/13511610.2023.2250923pt_PT
dc.identifier.doi10.1080/13511610.2023.2250923pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.6/14085
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.relationResearch Unit in Business Sciences
dc.subjectNon-proft organizationspt_PT
dc.subjectMarket Orientationpt_PT
dc.subjectPerformancept_PT
dc.subjectQuantitativept_PT
dc.titleThe role of market orientation in the performance of NPOspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleResearch Unit in Business Sciences
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04630%2F2020/PT
oaire.citation.endPage27pt_PT
oaire.citation.startPage1pt_PT
oaire.citation.titleInnovation: The European Journal of Social Science Researchpt_PT
oaire.fundingStream6817 - DCRRNI ID
person.familyNameAdro
person.familyNameFernandes
person.familyNameLopes Mota Veiga
person.givenNameFrancisco
person.givenNameCristina
person.givenNamePedro Miguel
person.identifier.ciencia-idD71C-3E03-E015
person.identifier.ciencia-idE317-9143-6F20
person.identifier.ciencia-idA319-67FA-432F
person.identifier.orcid0000-0001-8489-5195
person.identifier.orcid0000-0001-8560-0758
person.identifier.orcid0000-0003-2722-9510
person.identifier.ridG-6390-2015
person.identifier.scopus-author-id55343368900
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
relation.isAuthorOfPublication630a4258-cf6e-410f-bbd8-7c2a250771b1
relation.isAuthorOfPublication16db05e7-b641-4e40-9aad-b5a2480593d3
relation.isAuthorOfPublication55d58066-67f4-4a22-9b57-d6a1b6e37034
relation.isAuthorOfPublication.latestForDiscovery55d58066-67f4-4a22-9b57-d6a1b6e37034
relation.isProjectOfPublicationa9940477-25e6-4969-9d12-c913c900c23a
relation.isProjectOfPublication.latestForDiscoverya9940477-25e6-4969-9d12-c913c900c23a

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