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Advisor(s)
Abstract(s)
As empresas familiares sĂŁo importantes na economia dos paĂses e muitas dessas empresas
enquadram-se no conceito de Pequenas e MĂ©dias Empresas (PME). O presente estudo tem
como objetivo investigar se o compromisso organizacional nas PME familiares tem influĂȘncia
no desempenho contextual dos seus colaboradores. Para alcançar este objetivo, adotou-se
uma abordagem de investigação quantitativa e exploratória que incidiu sobre oito PME (casos)
sedeadas no distrito da Guarda, consideradas como familiares e com propriedade
exclusivamente de uma ou mais famĂlias. O instrumento de recolha de dados para a
concretização do presente estudo foi baseado num questionårio cuja amostra final foi
composta por 101 colaboradores das oito empresas selecionadas.
Os resultados obtidos permitiram concluir que nas PME familiares o compromisso afetivo
influĂȘncia de forma positiva o desempenho contextual, jĂĄ que os colaboradores destas
empresas de pequena dimensĂŁo tĂȘm uma ligação emocional no contexto onde estĂŁo inseridos.
Deste modo, a cooperação e a consciencialização, enquanto dimensÔes do desempenho
contextual, tĂȘm um nĂvel relevante dado o papel ativo associado ao compromisso afetivo.
Esta investigação contribui assim para o avanço da teoria no que diz respeito à relação entre
o compromisso organizacional e o desempenho contextual nas PME de estrutura familiar. Em
termos pråticos este estudo permite concluir que o facto de existir uma forte relação entre o
compromisso afetivo e o desempenho contextual dos colaboradores, este apresenta um papel
relevante neste segmento de empresas. Deste modo, Ă© necessĂĄrio que estas empresas
estejam alertadas para este tipo de compromisso organizacional, pois cada vez mais o
compromisso afetivo influencia o desempenho dos seus trabalhadores. Se os responsĂĄveis das
PME familiares estiverem sensĂveis a esta temĂĄtica, vĂŁo alcançar resultados positivos no
desempenho dos seus colaboradores, que por sua vez contribuem para o sucesso da
organização. As PME familiares devem então encontrar estratégias para aumentar o
compromisso afetivo, de modo a que o mesmo venha a contribuir para as atitudes e
comportamentos dos colaboradores. Quanto maior a sua pråtica de consciencialização
organizacional e de cooperação entre os colaboradores, tanto os colaboradores e a própria
organização vĂŁo ter maiores benefĂcios.
Family businesses are important in the economy of each country and many of these businesses belong to the concept of Small and Medium Enterprises (SMEs). This study aims to investigate whether organizational commitment in family SMEs influence the contextual performance of its employees. To accomplish this, our research adopted a quantitative and exploratory approach which focused on eight SMEs (cases) located in the district of Guarda, considered to be family owned and exclusively for one or more families. The data collection instrument for this study was based on a questionnaire handed out to a total of 101 employees of the eight selected businesses. The results showed that in family SMEs affective commitment influences positively the contextual performance as employees of these small businesses have an emotional connection in the context of where they live. In that way, cooperation will have an awareness, while dimensions of contextual performance, have are most relevant given the active role associated with affective commitment. This research contributes to the advancement of the theory with regard to the relationship between organizational commitment and contextual performance in SMEs of family structure. In practical terms this study shows that there is a strong relationship between affective commitment and contextual performance of employees, which presents a major role in these businesses. It is therefore necessary for these companies awareness to this type of organizational commitment, as more affective commitment influences the performance of their workers. If the owners of these family SMEs are sensitive to this issue, they will achieve positive results in the performance of their employees, which in turn will contribute to the success of the business. Family SMEs must find strategies to increase affective commitment, so that will contribute to the attitudes and behaviors of employees. The higher the practice of organizational awareness and cooperation among employees, the greater the benefits for both employees and the business.
Family businesses are important in the economy of each country and many of these businesses belong to the concept of Small and Medium Enterprises (SMEs). This study aims to investigate whether organizational commitment in family SMEs influence the contextual performance of its employees. To accomplish this, our research adopted a quantitative and exploratory approach which focused on eight SMEs (cases) located in the district of Guarda, considered to be family owned and exclusively for one or more families. The data collection instrument for this study was based on a questionnaire handed out to a total of 101 employees of the eight selected businesses. The results showed that in family SMEs affective commitment influences positively the contextual performance as employees of these small businesses have an emotional connection in the context of where they live. In that way, cooperation will have an awareness, while dimensions of contextual performance, have are most relevant given the active role associated with affective commitment. This research contributes to the advancement of the theory with regard to the relationship between organizational commitment and contextual performance in SMEs of family structure. In practical terms this study shows that there is a strong relationship between affective commitment and contextual performance of employees, which presents a major role in these businesses. It is therefore necessary for these companies awareness to this type of organizational commitment, as more affective commitment influences the performance of their workers. If the owners of these family SMEs are sensitive to this issue, they will achieve positive results in the performance of their employees, which in turn will contribute to the success of the business. Family SMEs must find strategies to increase affective commitment, so that will contribute to the attitudes and behaviors of employees. The higher the practice of organizational awareness and cooperation among employees, the greater the benefits for both employees and the business.
Description
Keywords
Compromisso Organizacional e Desempenho Contextual Empresas Familiares Pequenas e MĂ©dias Empresas