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Abstract(s)
Com o surgimento das novas tecnologias e a sucessão de eventos que afetam os sistemas
económicos como um todo, torna-se imprescindível analisar o impacto que os eventos
negativos têm nas empresas e especialmente nos seus recursos humanos.
O presente estudo visa identificar e caracterizar as práticas de Recursos Humanos e as
práticas ágile implementadas pelas pequenas e médias empresas, e de que forma as crises
as afetam, isto porque durante a realização da revisão da literatura, ressaltou o facto de
existirem poucas publicações que estudem a influência das práticas ágile na gestão de
práticas de recursos humanos das pequenas e médias empresas, durante e após os períodos
de crise.
A abordagem utilizada foi de estudo de caso, que é uma abordagem de carácter qualitativo,
e a principal técnica de recolha de dados utilizada foi a entrevista semiestruturada. Foram
contactadas cento e dezassete empresas, mas apenas oito deram resposta, e dessas, cinco
demonstraram interesse e disponibilidade em realizar a entrevista. Para determinar a
amostra mínima a ser utilizada, aplicou-se o método de saturação teórica, que acabou por
se concretizar pela repetição do conteúdo das respostas dadas às questões. Além da
informação recolhida através das entrevistas, também foram recolhidos dados através dos
sites da internet das organizações.
A análise dos casos revelou que as pequenas e médias empresas em Portugal, utilizam
práticas de gestão de práticas de recursos humanos que promovem a integração dos
colaboradores na organização, através da sua participação na implementação de novos
processos e protocolos, e que garantem o equilíbrio entre a vida pessoal e profissional dos
colaboradores. Estas práticas permitem que os colaboradores se sintam mais acolhidos e
mais recetivos a mudanças que possam ocorrer, em situações mais críticas, como por
exemplo a crise financeira de 2010/2011 e a pandemia Covid- 19 e outras potenciais crises
futuras.
With the emergence of new technologies and the succession of events that affect economic systems as a whole, it is essential to analyze the impact that negative events have on companies and especially on their human resources. The present study aims to identify and characterize Human Resources practices and agile practices implemented by small and medium-sized companies, and how crises affect them, this is because during the literature review, it highlighted the fact that there are few publications that study the influence of agile practices on human resources management in small and medium-sized companies, during and after periods of crisis. The approach used was a case study, which is a qualitative approach, and the main data collection technique used was the semi-structured interview. One hundred and seventeen companies were contacted, but only eight responded, and of these, five showed interest and availability in carrying out the interview. To determine the minimum sample to be used, the theoretical saturation method was applied, which ended up being achieved by repeating the content of the answers given to the questions. In addition to the information collected through interviews, data was also collected through the organizations' websites. The analysis of case studies revealed that small and medium-sized companies in Portugal use human resources management practices that promote the integration of employees in the organization, through their participation in the implementation of new processes and protocols, and that guarantee a balance between the personal and professional lives of employees. These practices allow employees to feel more welcomed and more receptive to changes that may occur, in more critical situations, such as the 2010/2011 financial crisis and the Covid-19 pandemic and other potential future crises.
With the emergence of new technologies and the succession of events that affect economic systems as a whole, it is essential to analyze the impact that negative events have on companies and especially on their human resources. The present study aims to identify and characterize Human Resources practices and agile practices implemented by small and medium-sized companies, and how crises affect them, this is because during the literature review, it highlighted the fact that there are few publications that study the influence of agile practices on human resources management in small and medium-sized companies, during and after periods of crisis. The approach used was a case study, which is a qualitative approach, and the main data collection technique used was the semi-structured interview. One hundred and seventeen companies were contacted, but only eight responded, and of these, five showed interest and availability in carrying out the interview. To determine the minimum sample to be used, the theoretical saturation method was applied, which ended up being achieved by repeating the content of the answers given to the questions. In addition to the information collected through interviews, data was also collected through the organizations' websites. The analysis of case studies revealed that small and medium-sized companies in Portugal use human resources management practices that promote the integration of employees in the organization, through their participation in the implementation of new processes and protocols, and that guarantee a balance between the personal and professional lives of employees. These practices allow employees to feel more welcomed and more receptive to changes that may occur, in more critical situations, such as the 2010/2011 financial crisis and the Covid-19 pandemic and other potential future crises.
Description
Keywords
Gestão de Crises Gestão de Recursos Humanos Pequenas e Médias Empresas (Pme) Práticas de Recursos Humanos Recursos Humanos Ágile