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From technical specialist to government authority

2024-07-31Book part Open access
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dc.contributor.authorToniolo, Bianca
dc.contributor.authorSampaio, Hugo
dc.date.accessioned2024-12-10T11:16:08Z
dc.date.available2024-12-10T11:16:08Z
dc.date.issued2024-07-31
dc.description.abstractIn this chapter, we assessed the discourse of the Portuguese Civil Protection spokesperson, Patrícia Gaspar, during events of risk and crisis triggered by natural disasters of meteorological phenomena. We used the qualitative method of discourse analysis to verify whether the voice of the technical expert or that of the political authority prevails in her communication. We also discussed verbal and nonverbal aspects of the spokesperson's communicative performance and to what extent the interventions denote preparation with media training strategies and techniques, with the purpose of obtaining the best results with risk and crisis communication. The study concluded that the voice as a government authority predominated in the interviews given to the media by the spokesperson for Civil Protection during the fires and floods and that the verbal aspects of the preparation of her communication stood out compared to the nonverbal ones.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.3726/b22162pt_PT
dc.identifier.isbn978-3-631-90776-4
dc.identifier.isbn978-3-631-92404-4
dc.identifier.urihttp://hdl.handle.net/10400.6/14946
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherPeter Langpt_PT
dc.subjectVerbal communicationpt_PT
dc.subjectFramingpt_PT
dc.subjectNonverbal communicationpt_PT
dc.subjectSpokespersonpt_PT
dc.subjectDiscourse analysispt_PT
dc.subjectRisk communicationpt_PT
dc.subjectCrisis communicationpt_PT
dc.subjectPortugalpt_PT
dc.subjectGovernmentpt_PT
dc.subjectCivil protectionpt_PT
dc.titleFrom technical specialist to government authoritypt_PT
dc.title.alternativeMedia trainning in risk and crisis communicationpt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.conferencePlaceBerlimpt_PT
oaire.citation.endPage38pt_PT
oaire.citation.startPage19pt_PT
oaire.citation.titleSorting Out the Chaos for Public Relations Leaderspt_PT
person.familyNamePersici Toniolo
person.familyNameda Fonseca de Sampaio Lopes
person.givenNameBianca
person.givenNameHugo Daniel
person.identifier.ciencia-id921B-7442-84F0
person.identifier.ciencia-id931F-6949-3A1E
person.identifier.orcid0000-0001-5496-6271
person.identifier.orcid0009-0002-8433-4683
rcaap.rightsopenAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublication7fb4245a-5593-4481-86e5-b5f6a805a609
relation.isAuthorOfPublication1cb92768-fcc9-44b6-8547-9b9ea49da313
relation.isAuthorOfPublication.latestForDiscovery1cb92768-fcc9-44b6-8547-9b9ea49da313

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