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Abstract(s)
Perante um mercado extremamente exigente, com escassez de mão-de-obra de profissionais de
Tecnologia da Informação – TI, principalmente sem limitação geográfica para atuação, a disputa por
mão-de-obra especializada não ocorre somente em âmbito regional, porém também, em contexto
mundial devido à possibilidade da modalidade de trabalhado conhecida como home office ou
teletrabalho. Desta forma, para conseguir reter os seus profissionais de TI e captar novos, as empresas
precisam cada vez mais oferecer benefícios mais vantajosos que a concorrência.
Considerando que há poucos estudos que abordam a adoção do teletrabalho pela motivação dos
funcionários e os achados são constantemente ambíguos e contraditórios, os objetivos deste estudo
visam compreender os fatores que afetam a intenção dos profissionais de TI no exercício do teletrabalho,
por meio da análise dessas intenções, fornecendo insights mais profundos sobre os fatores que
conduziram seu comportamento. Para alcançar tais objetivos, este estudo adotou como técnica de
obtenção de dados a investigação qualitativa, enquadrando-se num estudo de caso múltiplos de caráter
explanatório. Como instrumento para obtenção de dados, elegeu-se a entrevista semiestruturada, em
que foram entrevistados 7 profissionais de TI brasileiros que exercem o teletrabalho mesmo antes da
pandemia do Covid19.
Os resultados apontaram que o fator de maior relevância para os profissionais de TI é o salário,
entretanto outros fatores como a flexibilidade de horários, o deslocamento diário, o trânsito, a
segurança, o conforto, a redução de interrupções no trabalho, a concentração e a possibilidade de passar
mais tempo com a família, também são considerados relevantes. O isolamento, a solidão, a falta de
interação com os colegas, a redução da empatia, os custos de energia e internet, a inversão do significado
de lar, o sentimento de não pertencimento, foram considerados como fatores negativos do teletrabalho.
Contudo, apesar dos fatores negativos, 71% dos entrevistados afirmaram que não pretendem voltar a
trabalhar na modalidade presencial e todos os entrevistados afirmaram que não voltariam a trabalhar
no escritório com o mesmo salário e benefícios oferecidos atualmente.
In the face of an extremely heated market, with a shortage of Information Technology (IT) workforce – especially because there is no longer the geographical limitation for action – the competition for skilled labor does not only occur at a regional level, but also in a global context. Due to the possibility of the working modality known as “telework”. Thus, in order to retain their IT professionals and attract new ones, companies increasingly need to offer more advantageous benefits than the market standards. Considering that there are few studies that address the adherence to "telework" by employee motivation and the findings are constantly ambiguous and contradictory, The objectives of this study are focused on understanding the factors that affect the intention of IT professionals in the exercise of "telework", through the analysis of these intentions, providing deeper insights into the factors that led their behavior. In order to achieve these objectives, this study adopted qualitative research as a technique for obtaining data, as part of a multiple case study of an explanatory nature. As an instrument for obtaining data, the semi-structured interview was chosen, in which 7 Brazilian IT professionals who already worked from home before the Covid19 pandemic were interviewed. The results indicate that the most relevant factor for IT professionals is salary. However, other factors such as flexible schedules, daily commuting, traffic, safety, comfort, reduced work interruptions, concentration and the possibility of spending more time with the family, are also considered relevant. Isolation, loneliness, lack of interaction with colleagues, reduced empathy, energy and internet costs, inversion of the meaning of home and the feeling of not belonging, were considered negative factors of working from home. However, despite the negative factors, 71% of respondents stated that they do not intend to stop working from home and all respondents stated that they would not return to work in the office with the same salary and benefits currently offered.
In the face of an extremely heated market, with a shortage of Information Technology (IT) workforce – especially because there is no longer the geographical limitation for action – the competition for skilled labor does not only occur at a regional level, but also in a global context. Due to the possibility of the working modality known as “telework”. Thus, in order to retain their IT professionals and attract new ones, companies increasingly need to offer more advantageous benefits than the market standards. Considering that there are few studies that address the adherence to "telework" by employee motivation and the findings are constantly ambiguous and contradictory, The objectives of this study are focused on understanding the factors that affect the intention of IT professionals in the exercise of "telework", through the analysis of these intentions, providing deeper insights into the factors that led their behavior. In order to achieve these objectives, this study adopted qualitative research as a technique for obtaining data, as part of a multiple case study of an explanatory nature. As an instrument for obtaining data, the semi-structured interview was chosen, in which 7 Brazilian IT professionals who already worked from home before the Covid19 pandemic were interviewed. The results indicate that the most relevant factor for IT professionals is salary. However, other factors such as flexible schedules, daily commuting, traffic, safety, comfort, reduced work interruptions, concentration and the possibility of spending more time with the family, are also considered relevant. Isolation, loneliness, lack of interaction with colleagues, reduced empathy, energy and internet costs, inversion of the meaning of home and the feeling of not belonging, were considered negative factors of working from home. However, despite the negative factors, 71% of respondents stated that they do not intend to stop working from home and all respondents stated that they would not return to work in the office with the same salary and benefits currently offered.
Description
Keywords
Pandemia Covid Gestão de Recursos Humanos Retenção de Talento Tecnologia de Informação Teletrabalho