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Developing a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDA

dc.contributor.authorCarayannis, Elias G.
dc.contributor.authorFerreira, Fernando A. F.
dc.contributor.authorBento, Paulo
dc.contributor.authorFerreira, João José de Matos
dc.contributor.authorJalali, Marjan
dc.contributor.authorFernandes, Bernardo M.Q.
dc.date.accessioned2018-12-03T17:53:24Z
dc.date.available2018-12-03T17:53:24Z
dc.date.issued2018
dc.description.abstractThe tourism sector has experienced remarkable growth over the past few years. Its relevance to the economy of a wide range of countries has made it the subject of analysis of researchers and tourist destination managers alike; in part, due to the increasing competition among tourist destinations. Interest has thus emerged in the design, development and application of methodologies that might allow the competitiveness of tourist destinations to be evaluated. Notwithstanding, many studies reveal shortfalls with regard to the definition and weighting of evaluation criteria. By combining knowledge- and experience-based techniques (i.e. cognitive mapping and the measuring attractiveness by a categorical based evaluation technique (MACBETH)), this study follows a socio-technical approach, aiming to create a consistent evaluation index for tourist destinations, as a measure of their competitiveness. Grounded on a real-world application, the results were validated both by a panel of experts and the head of one of the largest travel agencies operating in Portugal, and show that cognitive mapping allows the cause-and-effect relationships between determinants of tourist destination competitiveness to be better understood, while MACBETH introduces realism into the calculation of the respective trade-offs. The limitations and managerial implications of the system created are also discussed.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationCarayannis, E., Ferreira, F., Bento, P., Ferreira, J., Jalali, M., Fernandes, B. (2018). Developing a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDA, Technological Forecasting & Social Change, 131: 147-158pt_PT
dc.identifier.doi10.1016/j.techfore.2018.01.015pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.6/6579
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.subjectCompetitivenesspt_PT
dc.subjectCognitive mappingpt_PT
dc.subjectEvaluation and Management of Touristpt_PT
dc.subjectDestinationpt_PT
dc.subjectMACBETHpt_PT
dc.subjectMultiple criteria decision analysispt_PT
dc.titleDeveloping a socio-technical evaluation index for tourist destination competitiveness using cognitive mapping and MCDApt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/5876/UID%2FGES%2F04630%2F2013/PT
oaire.citation.endPage158pt_PT
oaire.citation.startPage147pt_PT
oaire.citation.titleTechnological Forecasting and Social Changept_PT
oaire.citation.volume131pt_PT
oaire.fundingStream5876
person.familyNameCARAYANNIS
person.familyNameFerreira
person.familyNameBento
person.familyNameFerreira
person.familyNameFonseca Jalali
person.givenNameELIAS
person.givenNameFernando
person.givenNamePaulo
person.givenNameJoão
person.givenNameMarjan Sara
person.identifier.ciencia-id531E-FDE7-F713
person.identifier.ciencia-id3F18-9015-5CA7
person.identifier.ciencia-idBD18-9FAE-E9CA
person.identifier.orcid0000-0003-2348-4311
person.identifier.orcid0000-0001-5208-9084
person.identifier.orcid0000-0001-6763-1403
person.identifier.orcid0000-0002-5928-2474
person.identifier.orcid0000-0002-1508-9824
person.identifier.ridK-7669-2012
person.identifier.scopus-author-id7006225155
person.identifier.scopus-author-id37115389700
person.identifier.scopus-author-id56610080200
person.identifier.scopus-author-id25959981800
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.embargofctCopyright cedido à editora no momento da publicaçãopt_PT
rcaap.rightsclosedAccesspt_PT
rcaap.typearticlept_PT
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