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Advisor(s)
Abstract(s)
O contexto atual das organizações é caracterizado por mudanças rápidas e incertezas,
impulsionadas pela liberalização, desregulamentação e globalização.
Nesse cenário, a capacidade de gerir conhecimento torna-se essencial para manter a
competitividade e levar ao sucesso. A gestão do conhecimento é um processo coletivo e
interativo que envolve a partilha de informação e atitudes ao longo do desenvolvimento do
conhecimento, desempenhando um papel fundamental na criação de vantagens competitivas
sustentáveis.
A formação e o desenvolvimento profissional são vistos como meios pelos quais os indivíduos
adquirem aptidões e disponibilizam o seu conhecimento para a estratégia empresarial.
O objetivo desta pesquisa é esclarecer a importância da formação profissional como
ferramenta estratégica de gestão do conhecimento no desenvolvimento e sucesso de uma
organização. Dado que a transferência de conhecimento é um fenómeno subexplorado em
Portugal, esta investigação visa preencher essa lacuna tanto do ponto de vista académico
quanto prático.
Esta investigação procura responder às hipóteses formuladas e contribuir para o
entendimento das dinâmicas de gestão do conhecimento e formação profissional nas
organizações, bem como para a sua relevância na competitividade e sucesso empresarial.
Para alicerçar o estudo, foi efetuada uma recolha de dados, por meio de entrevistas aos
responsáveis pela área da formação nas empresas em estudo e um inquérito por questionário,
junto dos colaboradores das mesmas, que foram tratados em termos estatísticos.
Os resultados obtidos através da análise fatorial, demonstraram que os trabalhadores
percebem como é importante a formação profissional na aquisição de conhecimento e
desenvolvimento da empresa, no entanto, referem que não aumentam os seus conhecimentos
e que os benefícios da formação são muito reduzidos.
Com a análise Cluster efetuada, veio reforçar a ideia de que os trabalhadores consideram que
a formação leva ao desenvolvimento da empresa, no entanto, há um nicho de respondentes
considerável, que desvalorizam a formação, considerando que a mesma não lhes trás
qualquer benefício e muito menos conhecimentos adquiridos.
The current context for organizations is characterized by rapid change and uncertainty, driven by liberalization, deregulation and globalization. In this scenario, the ability to manage knowledge becomes essential to maintain competitiveness and lead to success. Knowledge management is a collective and interactive process involving the sharing of information and attitudes throughout the development of knowledge, playing a key role in creating sustainable competitive advantages. Training and professional development are seen as means by which individuals acquire skills and make their knowledge available for business strategy. The aim of this research is to shed light on the importance of professional training as a strategic knowledge management tool in the development and success of an organization. Given that knowledge transfer is an underexplored phenomenon in Portugal, this research aims to fill this gap from both an academic and practical point of view. This research aims to answer the hypotheses formulated and contribute to understanding the dynamics of knowledge management and professional training in organizations, as well as their relevance to competitiveness and business success. To support the study, data was collected through interviews with those responsible for training in the companies under study and a questionnaire survey of their employees, which was processed in statistical terms. The results obtained from the factor analysis showed that employees understand how important professional training is for acquiring knowledge and developing the company, however, they say that it doesn't increase their knowledge and that the benefits of training are very small. Cluster analysis reinforced the idea that employees believe that training leads to the development of the company, but there is a considerable niche of respondents who devalue training, believing that it does not bring them any benefit, let alone the knowledge they acquire.
The current context for organizations is characterized by rapid change and uncertainty, driven by liberalization, deregulation and globalization. In this scenario, the ability to manage knowledge becomes essential to maintain competitiveness and lead to success. Knowledge management is a collective and interactive process involving the sharing of information and attitudes throughout the development of knowledge, playing a key role in creating sustainable competitive advantages. Training and professional development are seen as means by which individuals acquire skills and make their knowledge available for business strategy. The aim of this research is to shed light on the importance of professional training as a strategic knowledge management tool in the development and success of an organization. Given that knowledge transfer is an underexplored phenomenon in Portugal, this research aims to fill this gap from both an academic and practical point of view. This research aims to answer the hypotheses formulated and contribute to understanding the dynamics of knowledge management and professional training in organizations, as well as their relevance to competitiveness and business success. To support the study, data was collected through interviews with those responsible for training in the companies under study and a questionnaire survey of their employees, which was processed in statistical terms. The results obtained from the factor analysis showed that employees understand how important professional training is for acquiring knowledge and developing the company, however, they say that it doesn't increase their knowledge and that the benefits of training are very small. Cluster analysis reinforced the idea that employees believe that training leads to the development of the company, but there is a considerable niche of respondents who devalue training, believing that it does not bring them any benefit, let alone the knowledge they acquire.
Description
Keywords
Competitividade Conhecimento Desenvolvimento Formação Sucesso