| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 769.96 KB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
A atual pandemia da SARS-CoV-2 (Covid-19) levou a que as empresas tivessem que se
adaptar a uma nova realidade. A Gestão de Recursos Humanos (GRH), anteriormente
desacreditada por muitos, teve que encontrar soluções não só proteger os colaboradores,
mas também as organizações em geral.
O presente estudo tem como principais objetivos (1) investigar o impacto que a pandemia
da Covid-19 teve na Gestão de Recursos Humanos (GRH) e (2) compreender quais as
estratégias, práticas e políticas adotadas ou modificadas pela GRH no contexto pandémico.
Para dar resposta a estes objetivos realizaram-se estudos de caso múltiplos. Os casos
selecionados referem-se a 6 (seis) organizações localizadas em território português. Como
instrumentos de recolha de dados, foram realizadas entrevistas estruturadas aos
profissionais de recursos humanos das organizações selecionadas e, como técnica de
tratamento de dados, a análise de conteúdo.
Com base nos resultados obtidos neste estudo, concluiu-se que a pandemia teve e tem um
grande impacto na Gestão de Recursos Humanos das organizações. Estas tiveram que se
adaptar continuamente à nova realidade, modificando ao longo do tempo as suas
estratégias, práticas e políticas. O teletrabalho foi a prática adotada, transversal a todas as
organizações, consequentemente tiveram de desenvolver estratégias que permitissem aos
colaboradores laborar em casa. Detetou-se que em algumas organizações os colaboradores
não conseguiram manter os mesmos níveis de produtividade, muito devido à incerteza
provocada pela situação, mas também, no caso da execução do teletrabalho, devido à
dificuldade de laborar num local mentalmente associado ao lazer.
The current SARS-CoV-2 (Covid-19) pandemic forced companies to adapt to a new reality. Human Resources Management (HRM), previously discredited by many, had to find solutions to not only protect employees, but also organizations in general. The main objectives of this study were (1) to investigate the impact that the pandemic had on Human Resource Management and (2) understand which strategies, practices and policies were adopted or modified by the HRM in the pandemic context. To respond to these objectives, multiple case studies were carried out. The selected cases were based on 6 (six) selection criteria in the Portuguese territory. As data collection instruments, structured interviews were carried out with human resources professionals from the selected organizations and, as a data processing technique, content analysis. Based on the results obtained in this study, it was concluded that the pandemic had a great impact on HRM of the organizations. Those had to continually adapt to the new reality, modifying their strategies, practices, and policies over time. Teleworking was a practice adopted across all organizations, consequently they had to develop a strategy that would allow employees to work home. It was found that, in some organizations, employees were unable to maintain productivity, largely due to the uncertainty caused by the situation, but also, in the case of teleworking, due to the difficulty of working in a place mentally associated with leisure.
The current SARS-CoV-2 (Covid-19) pandemic forced companies to adapt to a new reality. Human Resources Management (HRM), previously discredited by many, had to find solutions to not only protect employees, but also organizations in general. The main objectives of this study were (1) to investigate the impact that the pandemic had on Human Resource Management and (2) understand which strategies, practices and policies were adopted or modified by the HRM in the pandemic context. To respond to these objectives, multiple case studies were carried out. The selected cases were based on 6 (six) selection criteria in the Portuguese territory. As data collection instruments, structured interviews were carried out with human resources professionals from the selected organizations and, as a data processing technique, content analysis. Based on the results obtained in this study, it was concluded that the pandemic had a great impact on HRM of the organizations. Those had to continually adapt to the new reality, modifying their strategies, practices, and policies over time. Teleworking was a practice adopted across all organizations, consequently they had to develop a strategy that would allow employees to work home. It was found that, in some organizations, employees were unable to maintain productivity, largely due to the uncertainty caused by the situation, but also, in the case of teleworking, due to the difficulty of working in a place mentally associated with leisure.
Description
Keywords
Contextos de Incerteza Covid-19 Estratégias Gestão de Recursos Humanos Políticas Práticas