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COVID-19 Communication in Portugal

2024Book part Open access
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dc.contributor.authorGonçalves, Gisela
dc.contributor.authorPiñeiro-Naval, Valeriano
dc.contributor.authorToniolo, Bianca
dc.date.accessioned2024-11-04T09:39:18Z
dc.date.available2024-11-04T09:39:18Z
dc.date.issued2024
dc.description.abstractThis chapter explores the relation between information sources and citizen trust in government risk and crisis communication. For this, we developed a reflection with theoretical and practical implications from the data obtained in the case of Portugal along the second wave of COVID-19. A survey n = 460 of Portuguese citizens was collected from October to November 2021. Findings show that the most used channels to seek information are among the so-called mainstream media: television (80.5%) is the most used medium by citizens, followed by online news (73.3%) and radio (59.4%). However, the news media was not considered the most trusted source of information. Experts and health care personnel were the more reliable sources by the Portuguese. Data also indicates that people who often search for information on traditional media (especially television) have more trust in the government. On the other hand, people who often use scientific and institutional sources are more likely to trust health professionals. Results highlight a positive perception of government communication among respondents. There is also evidence that a greater use of news media increases trust in government sources, which also leads to a positive opinion about the crisis’s management process.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.doi10.4324/9781003375296-22pt_PT
dc.identifier.isbn978-1-032-43713-2
dc.identifier.isbn978-1-032-45080-3
dc.identifier.isbn978-1-003-37529-6
dc.identifier.urihttp://hdl.handle.net/10400.6/14559
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherRoutledgept_PT
dc.subjectCovid-19pt_PT
dc.subjectRisk communicationpt_PT
dc.subjectCrisis communicationpt_PT
dc.subjectTrustpt_PT
dc.subjectSource of informationpt_PT
dc.subjectGovernmentpt_PT
dc.subjectPortugal - Covid-19pt_PT
dc.titleCOVID-19 Communication in Portugalpt_PT
dc.title.alternativeExploring the Relationships between Sources of Information and Citizens' Trust in Governmental Risk and Crisis Communicationpt_PT
dc.typebook part
dspace.entity.typePublication
oaire.citation.conferencePlaceNew Yorkpt_PT
oaire.citation.endPage340pt_PT
oaire.citation.startPage326pt_PT
oaire.citation.titleRisk and Crisis Communication in Europe: Towards Integrating Theory and Practice in Unstable and Turbulent Timespt_PT
person.familyNameGonçalves
person.familyNamePiñeiro-Naval
person.familyNamePersici Toniolo
person.givenNameGisela
person.givenNameValeriano
person.givenNameBianca
person.identifier1592602
person.identifier.ciencia-idA313-615F-1256
person.identifier.ciencia-id921B-7442-84F0
person.identifier.orcid0000-0001-7001-3622
person.identifier.orcid0000-0001-9521-3364
person.identifier.orcid0000-0001-5496-6271
person.identifier.ridF-6579-2015
person.identifier.ridB-1249-2017
person.identifier.scopus-author-id26635267900
person.identifier.scopus-author-id56386084000
rcaap.rightsopenAccesspt_PT
rcaap.typebookPartpt_PT
relation.isAuthorOfPublicationb130dfc2-19a3-4f48-b753-9d29d0316ad1
relation.isAuthorOfPublication5156a299-3811-41b8-9850-1738c60c8001
relation.isAuthorOfPublication7fb4245a-5593-4481-86e5-b5f6a805a609
relation.isAuthorOfPublication.latestForDiscovery7fb4245a-5593-4481-86e5-b5f6a805a609

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