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On the relationship between intellectual capital and financial performance: A panel data analysis on SME hotels

dc.contributor.authorSardo, Filipe
dc.contributor.authorSerrasqueiro, Zélia
dc.contributor.authorAlves, Helena
dc.date.accessioned2019-03-09T09:15:34Z
dc.date.available2019-03-09T09:15:34Z
dc.date.issued2018
dc.description.abstractThis paper analysed the effect of intellectual capital on small and medium-sized hotel financial performance for the period between 2007 and 2015. Using a sample of 934 Portuguese small and medium-sized hotels, this study adopted the GMM system (1998) estimator, to analyse a dynamic panel data. The findings suggested that intellectual capital components, i.e., human capital, structural capital and relational capital provide a positive impact on hotel financial performance. Human capital and relational capital seemed to be key elements for the success of hotels, being the basis of service quality in the hotels sector. Furthermore, the results showed that human capital and structural capital are capitalized by the establishment and maintenance of long-term relationships with key stakeholders. These findings indicated that the interaction between intellectual capital components enhances the hotel financial performance. Herein, it is highlighted the importance of intellectual capital in small and medium-sized hotel financial performance.pt_PT
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationSardo, F., Serrasqueiro, Z., Alves, H. (2018) On the Relationship Between Intellectual Capital and Financial Performance: A Panel Data Analysis on SME Hotels, International Journal of Hospitality Management, 75, September: 67-74. IF: 3,445. https://doi.org/10.1016/j.ijhm.2018.03.001pt_PT
dc.identifier.doi10.1016/j.ijhm.2018.03.001pt_PT
dc.identifier.urihttp://hdl.handle.net/10400.6/6898
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.subjectIntellectual capitalpt_PT
dc.subjectFinancial performancept_PT
dc.subjectSmall and medium-sized enterprise hotelspt_PT
dc.subjectDynamic panel datapt_PT
dc.titleOn the relationship between intellectual capital and financial performance: A panel data analysis on SME hotelspt_PT
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage74pt_PT
oaire.citation.startPage67pt_PT
oaire.citation.titleInternational Journal of Hospitality Managementpt_PT
oaire.citation.volume75pt_PT
person.familyNameSardo
person.familyNameSerrasqueiro
person.familyNameAlves
person.givenNameFilipe
person.givenNameZélia
person.givenNameHelena
person.identifier.ciencia-id611C-8A87-FF3C
person.identifier.ciencia-idF710-4578-969E
person.identifier.ciencia-id131D-D12D-F642
person.identifier.orcid0000-0002-2278-7161
person.identifier.orcid0000-0003-1761-5426
person.identifier.orcid0000-0001-5192-2310
person.identifier.ridD-8238-2017
person.identifier.ridJ-5662-2014
person.identifier.ridK-5775-2014
person.identifier.scopus-author-id57194408301
person.identifier.scopus-author-id55899387800
person.identifier.scopus-author-id35208145700
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication.latestForDiscovery26174c3d-9d2c-4d07-b900-47202fd032b3

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