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O impacto de uma pandemia na qualidade de vida do trabalho - A experiência dos Enfermeiros do Centro Hospitalar Universitário Cova da Beira
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Orientador(es)
Resumo(s)
A doença por Coronavírus [(co)rona (vi)rus (d)isease: COVID-], em que o agente
etiológico é o vírus SARS-CoV-2, foi classificada como pandemia em março de 2020, pela
Organização Mundial da Saúde. Nas últimas décadas, o conceito de QVT surge no meio
científico como instrumento importante para a investigação e avaliação holística da saúde
dos trabalhadores. Portanto, a determinação e a melhoria da QVT dos Enfermeiros são de
extrema importância para garantir a qualidade do cuidado à pessoa doente.
A presente Dissertação tem como objetivo geral tentar discernir qual o impacto de
uma pandemia na QVT dos Enfermeiros do CHUCB. Como objetivos específicos, pretende
apurar em que medida a Mobilidade Interna, a Tipologia de Horários, a Estrutura Física dos
Serviços, as Características de Organização dos Serviços e a Sobrecarga de Trabalho
explicam a QVT dos Enfermeiros visados, em contexto de pandemia. Trata-se duma
investigação observacional analítico-transversal, assente numa única observação temporal
a cada indivíduo da amostra, através de questionário (enviado online, sob o formato
GOOGLE Forms), sem manipulação de intervenção sobre os indivíduos da amostra,
constituído por oitenta e uma (81) questões. Os dados recolhidos foram tratados,
estatisticamente, pela aplicação Statistical Package for Social Science (SPSS®, v. 28.0.1.0)
Statistics, da International Business Machines (IBM®), para Microsoft® Windows®. O
processamento do texto, das figuras/gráficos, dos quadros, e das tabelas foi efetuado com
recurso ao Microsoft® Office® (Word® e Excel®).
Da apreciação geral dos resultados obtidos, comprovou-se uma significativa
percentagem de respostas com tendência para a neutralidade (avaliação média, dos scores
obtidos). Como constatámos, cerca de 85% dos inquiridos considera-se satisfeito com a sua
QVT, durante esta crise, e cerca de 1/3 dos inquiridos consideram ter uma satisfação alta no
que respeita à sua QVT.
The Coronavirus disease [(co)rona (vi)rus (d)isease: COVID-], whose etiological agent is the SARS-CoV-2 virus, was classified as a pandemic in March 2020 by the World Health Organization. In recent decades, the concept of QWL has emerged in the scientific community as an important tool for research and holistic assessment of worker health. Therefore, determining and improving nurses' QWL is extremely important to ensure the quality of care for the sick. The general objective of this dissertation is to discern the impact of a pandemic on the QWL of nurses at CHUCB. The specific objectives include determining the extent to which Internal Mobility, Schedule Types, Physical Structure of Services, Characteristics of Service Organization, and Workload explain the QWL of the targeted nurses in the context of a pandemic. This is a cross-sectional, analytical observational study, based on a single, temporal observation of each individual in the sample, through a questionnaire (sent online in the GOOGLE Forms format), without any intervention, consisting of eighty-one (81) questions. The collected data were statistically processed using the Statistical Package for Social Sciences (SPSS®, v. 28.0.1.0) Statistics application, from International Business Machines (IBM®), for Microsoft® Windows®. Text, figures/graphs, charts, and tables were processed using Microsoft® Office® (Word® and Excel®). The overall assessment of the results revealed a significant percentage of responses tending toward neutrality (mean score). As we have seen, around 85% of respondents consider themselves satisfied with their QWL during this crisis, and around 1/3 of respondents consider themselves to have high satisfaction with their QWL.
The Coronavirus disease [(co)rona (vi)rus (d)isease: COVID-], whose etiological agent is the SARS-CoV-2 virus, was classified as a pandemic in March 2020 by the World Health Organization. In recent decades, the concept of QWL has emerged in the scientific community as an important tool for research and holistic assessment of worker health. Therefore, determining and improving nurses' QWL is extremely important to ensure the quality of care for the sick. The general objective of this dissertation is to discern the impact of a pandemic on the QWL of nurses at CHUCB. The specific objectives include determining the extent to which Internal Mobility, Schedule Types, Physical Structure of Services, Characteristics of Service Organization, and Workload explain the QWL of the targeted nurses in the context of a pandemic. This is a cross-sectional, analytical observational study, based on a single, temporal observation of each individual in the sample, through a questionnaire (sent online in the GOOGLE Forms format), without any intervention, consisting of eighty-one (81) questions. The collected data were statistically processed using the Statistical Package for Social Sciences (SPSS®, v. 28.0.1.0) Statistics application, from International Business Machines (IBM®), for Microsoft® Windows®. Text, figures/graphs, charts, and tables were processed using Microsoft® Office® (Word® and Excel®). The overall assessment of the results revealed a significant percentage of responses tending toward neutrality (mean score). As we have seen, around 85% of respondents consider themselves satisfied with their QWL during this crisis, and around 1/3 of respondents consider themselves to have high satisfaction with their QWL.
Descrição
Palavras-chave
Covid-19 Enfermeiros Pandemia Qualidade de Vida no Trabalho